Privacy policy
This policy describes how Xleap Finance ("XLeap", "we") handles your information when you use the XLeap app for iOS. The short version: your financial data is yours, and we never sell it.
Information we collect
- Account information. If you create an account, we store the email address you sign up with, your name, an optional phone number, and basic authentication data.
- Financial data you add. Accounts, balances, transactions, holdings, goals, and projection settings you enter or connect are stored so the app can function.
- Subscription information. If you subscribe, we store the Apple subscription product, purchase date, transaction identifier, and expiry so we can give your account access. Apple processes the payment; we never receive your card details.
- AI conversations. Messages you send to the AI assistant and the responses you receive are saved so you can return to your conversations.
- Device and diagnostic information. We collect crash and performance reports, device model, and operating system and app versions to troubleshoot problems and improve reliability. This information may be associated with your account. An app installation identifier helps keep your data in sync across devices.
- Support correspondence. If you email us, we keep the correspondence so we can help you.
We do not collect advertising identifiers, and the app contains no third-party advertising or tracking SDKs.
How we use information
- To provide the app's features — calculating net worth, cash flow, and projections from the data you add or connect.
- To keep your data in sync across your devices.
- To provide AI features when you use them.
- To troubleshoot problems, improve reliability, and respond to support requests.
We do not use your data for advertising, and we do not sell or rent it to anyone.
AI features
The AI assistant is optional, and XLeap asks for your permission before sharing anything with an AI provider. When you use it with sharing on, we share your messages, recent conversation history, and relevant financial information with our AI service provider, currently OpenAI, to generate responses. This may include profile and account details, balances, transactions, holdings, and goals. You can turn sharing off at any time in Settings; the rest of XLeap keeps working.
Where your data lives
Your data is stored on cloud infrastructure operated by trusted service providers on our behalf. We use industry-standard safeguards, including encryption and access controls, to protect your information. Access is limited to authorized personnel and service providers as needed to operate, support, and secure XLeap.
Face ID
If you turn on Face ID or Touch ID, iOS performs the check on your device. XLeap never receives or stores your biometric data.
Third parties
We use service providers to host and operate XLeap, connect financial accounts, and provide AI features. They process information on our behalf to provide these services. When connecting financial accounts, you authenticate directly with the connection provider or your financial institution. XLeap never sees or stores your bank login credentials. We do not share your data with advertisers. We may also disclose information when required by law.
Data retention and deletion
Your data is retained for as long as you use the app. You can delete your data at any time from within the app, or request deletion of your account and all associated data by emailing support@xleap.app. We honor deletion requests within 30 days.
Your rights
Depending on where you live, you may have rights to access, correct, export, or delete your personal data. To exercise any of these rights, contact support@xleap.app.
Children
XLeap is not directed at children under 13, and we do not knowingly collect personal information from them.
Changes to this policy
If we make material changes, we will update this page and note the new effective date above.
Contact
Questions about this policy: support@xleap.app.